The externalization, or outsourcing of workers or departments in our organizations is a means and an important tool to increase flexibility and adaptation of our organizational structure to certain changes in order to experiment the effectiveness that a decision may have, really and objectively testing the result obtained.
However, abusing this system can make us fall, not only in causing a negative effect among our employees and collaborators, but in running the risk of losing the personality of our company. And what is truly dangerous is that if the contracting of external services works as it should, the temptation to abuse this type of services beyond what is advisable can be important.
In today’s business world we are moving in an environment governed by obtaining the best possible result in the shortest period of time, and the managers in charge of making decisions are capable of making real juggling in order to satisfy the mandate that has been given to us, among other things, because part of our emoluments are usually linked to the achievement of these objectives. However, this may lead us to not pay adequate attention to issues of vital importance, such as the work environment, how our stakeholders perceive us, the corporate social responsibility (which in itself deserves a separate article), etc., which, although in the short term it can be satisfactory, it will inevitably affect the sustainability of the company over time.
Corporate Sustainability and Externalization
Corporate Sustainability can be defined in a few words as the search for a balance that allows obtaining the desired results in the present, and that this obtainment can be maintained in the medium and long-term future. For this reason, it is important to use the tools that we have at our disposal for what they are designed, and not to make creative innovation decisions in their use, since the result, in the end, will be different than desired. In the same way that each nut requires a suitable tool to optimize the benefits for which it has been designed, with the outsourcing of our business structure, the same happens.
Do we think that we can implement a new process, management activity, etc., and we need to test the real result that it can bring? Lest go ahead! It is time to hire external management personnel and objectively assess what we are going to achieve with it, but once we have the necessary feedback and consider that we are going to incorporate this process into our activity permanently, we must design the optimal structure with the same character of permanence, and perhaps leave a certain percentage of externalization in order to have that point of necessary flexibility, but no more.
Efficiency and effectiveness in decision making
The efficiency and effectiveness must be obtained within the honesty in the decision making. If the search for the optimal short-term result leads us to the exercise of certain management engineering that leads to the use of figures such as the false self-employed, we can be sure that this result will not be maintained in the long-term. While it is true that the legislative and tax policy is often not helpful in the search for the best ratio of profitability, it is our responsibility as managers to put our grain of sand to try to change the current atmosphere and to heal our professional environment for the future that we want to build. We must not forget that our results depend on the people who collaborate in their achievement, for which they must be appreciated, recognized and cared for, and, what is more important, that they feel it.
“The species that survive are not the strongest, nor the fastest, nor the most intelligent, but those that adapt better to change.” After this phrase expressed by the English naturalist Charles Darwin in 1859 in his work “The origin of species” there is a reality perfectly applicable to the current business situation.
The evolution of the professional environment
We are immersed in the 4th. Industrial Revolution, and globalization and the constant advances in information and communication technologies, to which we must add the convergence between digital, physical and biological technologies, are causing the professional environment in what we are right now does not look like anything that was only 5 or 10 years ago, and even more dizzying is that it is not going to look anything like what we will find in a few time.
Adapt to new challenges
Business organizations face an exciting challenge; adapt themselves as quickly as possible to the changes that occur, since it is the only way to differentiate and stay in this new battle field where what is valid today, tomorrow may not be, and the speed of adaptation will be the key in the equation that will allow companies to continue making profits and stay alive in the medium and long term.
Adaptability to change
Reality has changed, and we can choose to accept it and adapt, or live with our backs to it and assume that, sooner rather than later, we will be out of the game. It is time to make a deep reflection about our structures, consider whether we are optimizing our resources correctly and if we have a cost scheme that allows us the adaptability that is required, and we must do it quickly in order not to lose distance with our competitors . Only with a clear determination and taking the propper decisions that allow us to be flexible, under my humble and personal point of view, we will be able to face the future with security and confidence.
Hello. I just want to share a job offer scam I received two weeks ago, to prevent others about this practice, which, as I have checked, has been done to some other people. I am not going to write down the name of the persons that contacted with me because they have done it under the name of real people who works in the real company that they tried to convince me they were working for.
Two weeks ago, I received a contact request, and after accepting, her (she was a woman, vice chairman of an important petrol company settled in Kuwait) told me that my profile fitted perfectly with the person they were looking for (somebody to be responsible and competent in logistics and supply chain). Firstly, I was a bit exceptic because this is not very usual that a person in this level of staff in an important company try to contact for a new employee, but, who knows??
They, because there were two woman, the vice chairman and the corporate communication manager, started to gave me different information about the job, earnings, responsibilities, etc. but really slowly, asking for my CV and personal data, and sending me documents from the real company (cutted and pasted) with the real logo, text in Arabic, and all that could disguise their communication of reality, and I was answering because there was nothing that committed me a lot.
After I “got over” all their contract department conditions and checks, they sent me all the economic conditions, and there were incredibly good, so I started to think about it was a scam, but decided to continue while I didn’t have to pay any money.
The job consisted on negotiate with a chemist company about the supply of a product called EulakiDrill, an additive to help in their drilling activities, and they gave me the name of a company that their experts had approved as a trusted supplier, and also its webpage (to make me avoid searching for the company and the product). I can write down the name of the company because it doesn’t exist; Gradon Chemical, www.gradonchemical.com
When I tried to find the product it was impossible, and it was the same with the company. Google didn’t know about it, but the webpage really existed (not the company). After having done the contact and reported to the fakes ones, they told me that everything was ok but they need a 20 liters sample of the product, and here you are the trick; I had to pay and they will pay back to me as soon as they had the product in their facilities (with the address of the real company in Kuwait).
Obviously, it has been the end of my “profitable” business with them and, fortunately, my money is still in my pocket.
I want to share this just to warn about this, to spoil the business of this kind of people, and I would really appreciate it if all of you can share to give as much diffusion as possible.
Thanks a lot.